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Skills
Experience
Front End Engineer
Amazon - Prime • Mar 2022 - Present
- Led software quality and testing activities for 5+ Amazon Prime features, ensuring 70% on-time delivery and meeting quality benchmarks.
Quality Assurance Engineer
Amazon - Prime • Oct 2018 - Mar 2022
- Led software quality and testing activities for 5+ Amazon Prime features, ensuring 70% on-time delivery and meeting quality benchmarks
- Used technical knowledge to create, execute and maintain quality test plans and automation for 5+ amazon prime components, achieving a 30% reduction in production defects and aligning with client objectives and project goal
- Performed initial defect triages and root cause analyses and escalated roadblocks and risks
- Analyzed change requests and provided recommendations on how change might impact test scope and product behavior and prioritized test efforts, reducing test cycle time by 20% and optimizing focus on critical areas
- Troubleshot automation failures and isolated bugs to help developers during root causing of defects
- Mentored 3+ new hires and interns on team services, tools, best practices and processes, fostering a culture of growth, skill development, and knowledge sharing, leading to a 15% improvement in team productivity
LinkedIn Recommendations
I hired and managed Jackie at Amazon. Jackie was a relatively less experienced member of my team when she started but she was able to quickly ramp herself up to become a product expert. She is a great team player and genuinely cares for the customers - both internal and external. She built trust with the partners across engineering, product and business to deliver high quality releases. One of the most positive employees I have worked with, she is always looking for a way forward in difficult circumstances. She successfully delivered on critical API Automation projects and has an attitude to learn new technologies/toolset. Jackie is a wonderful team player and she actively helped with onboarding new hires. She will do great on which ever team she works for!
Ankur Datta
Sr Director of QE & SRE at Forge | Previously Amazon, Lyft & Startups
Jackie's the full package: wicked smart, intellectually curious and open, gets results, and inspires others to do the same. She consistently finds ways to size up ambiguous situations with varied and non-obvious moving parts (technical, procedural, and personalities) and chart, then drive, a simple path. If you get a chance to work with her, you and your work will be the better for it.
Brady Montz
Sr. Software Development Manager at Amazon Web Services (AWS)
I had the pleasure of working with Jackie during her internship at Amazon, and was impressed by her work ethic, her ability to quickly learn new technologies, and her ability to deliver results in a sometimes-chaotic, always fast-moving and complex work environment.Her natural curiosity, plus a strong ability to accept and incorporate feedback, allowed her to continually grow and produce high-quality deliverables during her time on our team.Jackie's passion and aptitude for learning new things is impressive. There were multiple times when her projects immersed her in entirely new domains, but she always dived deep and quickly learned what was needed to complete her tasks well. I am confident in her ability to quickly and reliably add value to software QA teams of nearly any type.
Dave
Retired Principle Engineer